MARC details
| 000 -LEADER |
|---|
| fixed length control field |
01604cmm a2200301 a 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
OCM1ssj0000433996 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
WaSeSS |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20190223123309.0 |
| 007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION |
|---|
| fixed length control field |
cr cn ---mpcbr |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
090605s2010 njua ob j 001 0 eng |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER |
|---|
| LC control number |
2009020220 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9788131758212 |
| 035 ## - SYSTEM CONTROL NUMBER |
|---|
| System control number |
(WaSeSS)ssj0000433996 |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
Pearson Education |
| Transcribing agency |
SGVU |
| Modifying agency |
SGVU |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
004.068 RYR T |
| Item number |
book |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
004.068 RYR T |
| Item number |
book |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Ryan, Robert. |
| 9 (RLIN) |
5483 |
| 245 14 - TITLE STATEMENT |
|---|
| Title |
The business of IT |
| Remainder of title |
how to improve service and lower costs / |
| Statement of responsibility, etc. |
Robert Ryan and Tim Raducha-Grace. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
New Delhi |
| Name of publisher, distributor, etc. |
Pearson education |
| Date of publication, distribution, etc. |
2011 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
292p |
| 440 ## - SERIES STATEMENT/ADDED ENTRY--TITLE |
|---|
| Title |
Distance Education |
| 9 (RLIN) |
4668 |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc. note |
Includes bibliographical references and index. |
| 505 0# - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Improving service and lowering costs -- IT service lifecycle : improving business performance -- Adopting IT service management using ITIL -- IT financial management : the business of IT -- IT business cases : realizing IT value -- IT performance management : defining success -- IT business skills : enabling customer outcomes -- Success stories : improving service and lowering costs -- Going forward. |
| 521 ## - TARGET AUDIENCE NOTE |
|---|
| Target audience note |
Distance Education |
| 538 ## - SYSTEM DETAILS NOTE |
|---|
| System details note |
eBook access via Internet. |
| Institution to which field applies |
ANU/ANV. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
High technology industries |
| General subdivision |
Management. |
| 9 (RLIN) |
5484 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Success in business. |
| 9 (RLIN) |
5485 |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Raducha-Grace, Tim. |
| 9 (RLIN) |
5486 |
| 710 2# - ADDED ENTRY--CORPORATE NAME |
|---|
| Corporate name or jurisdiction name as entry element |
Safari Books Online. |
| 9 (RLIN) |
4552 |
| 740 0# - ADDED ENTRY--UNCONTROLLED RELATED/ANALYTICAL TITLE |
|---|
| Uncontrolled related/analytical title |
O'Reilly Safari Learning Platform: Academic edition. |
| 856 40 - ELECTRONIC LOCATION AND ACCESS |
|---|
| Public note |
View online via O'Reilly Safari Learning Platform: Academic edition |
| Uniform Resource Identifier |
<a href="https://virtual.anu.edu.au/login/?url=https://www.safaribooksonline.com/library/view/title/9780137041886/?ar">https://virtual.anu.edu.au/login/?url=https://www.safaribooksonline.com/library/view/title/9780137041886/?ar</a> |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
Dewey Decimal Classification |
| Koha item type |
Books |
| Call number prefix |
004.068 RYR T |
| Suppress in OPAC |
Distance Education |
