Customer relationship management : A Databased Approach V Kumar and Werner J Reinartz
Material type: TextPublication details: New Delhi New Delhi John Wiley India 2010.Description: 323p. ill. ; 24 cmISBN:- 9788126509133
- 658.812 KUV C. 22 book
- 658.812 KUV C. book
Item type | Current library | Call number | Status | Notes | Date due | Barcode | Item holds | |
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Books | Suresh Gyan Vihar University Library | 658.812 KUV C. (Browse shelf(Opens below)) | Available | DE | J476 |
Total holds: 0
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658.812 IIB B Business Communication and Customer Relations | 658.812 IIB B Business Communication and Customer Relations | 658.812 KIJ C Customer Relationship Management | 658.812 KUV C. Customer relationship management : | 658.812028 WOM M Microsoft Dynamics CRM 4 Integration | 658.816 NAT T The Strategy and Tactics of pricing | 658.81SAP S Salesmanship & Sales Management |
Includes bibliographical references and index.
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