000 | 00373nam a2200145Ia 4500 | ||
---|---|---|---|
008 | 160910s9999 xx 000 0 und d | ||
040 | _cSGVU Library | ||
041 | _cEnglish | ||
100 | _aAusilio, R | ||
245 |
_aCustomer Service and The Human Experience _cby R Ausilio |
||
260 |
_aNew Delhi _bMacmillan _c2008 |
||
520 | _aISBM | ||
650 | _aManagement | ||
942 | _cBOOKS | ||
999 |
_c48102 _d48102 |