000 00372nam a2200145Ia 4500
008 160910s9999 xx 000 0 und d
040 _cSGVU Library
041 _cEnglish
100 _aPhelps, G R
245 _aCustomer Relationship Management
_cby G R Phelps
260 _aNew Delhi
_bViva books Ltd.
_c2008
520 _aISBM
650 _aManagement
942 _cBOOKS
999 _c46473
_d46473