000 00394nam a2200157Ia 4500
008 160910s9999 xx 000 0 und d
020 _a978-81-317-2540-5
040 _cSGVU Library
041 _cEnglish
100 _aPeelon, E
245 _aCustomer Relationship Management
_cby E Peelon
260 _aNew Delhi
_bPearson
_c2009
520 _aISBM
650 _aManagement
942 _cBOOKS
999 _c45973
_d45973