000 00387nam a2200145Ia 4500
008 160910s9999 xx 000 0 und d
040 _cSGVU Library
041 _cEnglish
100 _aDoane, D S
245 _a50 Activities for Achieving Excellent Customer Services
_cby D S Doane
260 _aNew Delhi
_bAne books
_c2004
520 _aISBM
650 _aManagement
942 _cBOOKS
999 _c45730
_d45730