000 00424nam a2200157Ia 4500
008 160910s9999 xx 000 0 und d
020 _a978-81-7722-345-3
040 _cSGVU Library
041 _cEnglish
100 _aGupta, Vikas
245 _aComdex Call Center/BPO Training Course Kit
_cby Vikas Gupta
260 _aNew Delhi
_bDreamtech, New Delhi.
_c2009
520 _aISBM
650 _aManagement
942 _cBOOKS
999 _c44904
_d44904