000 00389nam a2200157Ia 4500
008 160910s9999 xx 000 0 und d
040 _cSGVU Library
041 _cEnglish
100 _aFitzsimmons, J A
245 _aService Management
_cby J A Fitzsimmons
250 _a5th
260 _aNew Delhi
_bTata McGraw Hill
_c2009
520 _aISBM
650 _aManagement
942 _cBOOKS
999 _c43849
_d43849