000 00398nam a2200157Ia 4500
008 160910s9999 xx 000 0 und d
040 _cSGVU Library
041 _cEnglish
100 _aTimn, P R
245 _aCustomer Service Career Success Through
_cby P R Timn
250 _a4th
260 _aNew Delhi
_bPearson Edu, Asia.
_c2008
520 _aISBM
650 _aManagement
942 _cBOOKS
999 _c43173
_d43173