000 00406nam a2200157Ia 4500
008 160910s9999 xx 000 0 und d
020 _a978-81-203-3285-0
040 _cSGVU Library
041 _cEng.
100 _aMukerjee, K
245 _aCustomer Relationship Management
_cby K Mukerjee
260 _aNew Delhi
_bP H I , New Delhi.
_c2007
520 _aISBM
650 _aManagement
942 _cBOOKS
999 _c41124
_d41124