| 000 | 00389nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 160910s9999 xx 000 0 und d | ||
| 040 | _cSGVU Library | ||
| 041 | _cEng. | ||
| 100 | _aGronroos, C | ||
| 245 |
_aService Managment & Marketing Customer Management _cby C Gronroos |
||
| 250 | _a3th | ||
| 260 |
_bJone Wiley _c2007 |
||
| 520 | _aISBM | ||
| 650 | _aManagment | ||
| 942 | _cBOOKS | ||
| 999 |
_c40138 _d40138 |
||