000 | 00354nam a2200145Ia 4500 | ||
---|---|---|---|
008 | 160910s9999 xx 000 0 und d | ||
040 | _cSGVU Library | ||
041 | _cEng. | ||
100 | _aZikmund,W J | ||
245 |
_aCustomer Relationship Management _cBy W G Zikmund |
||
260 |
_bJohn Wiley _c2005 |
||
520 | _aISBM | ||
650 | _aManagement | ||
942 | _cBOOKS | ||
999 |
_c39716 _d39716 |