000			00342nam a2200145Ia 4500
008			160910s9999 xx 000 0 und d
040			_cSGVU Library
041			_cEng.
100			_aHoffman, K D
245			_aMarketing of Services _cby K D Hoffman
260			_bCengagelearning _c2008
520			_aISBM
650			_aMBA
942			_cBOOKS
999			_c39362 _d39362