000 00341nam a2200133Ia 4500
008 160910s9999 xx 000 0 und d
040 _cSGVU Library
100 _aBesterfield, D.H.
245 _aTotal Quality Management
_cBy D.H. Besterfield
260 _bPearson education
_c2006
520 _aISBM
650 _aAccount
942 _cBOOKS
999 _c37708
_d37708