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| 008 | 160910s9999 xx 000 0 und d | ||
| 020 | _a0070530424 | ||
| 040 | _cSGVU Library | ||
| 041 | _cEnglish | ||
| 100 | _aZeithaml,V A | ||
| 245 |
_aServices marketing integrating customer focusnacross the firm _cBy VA Zeithaml |
||
| 260 |
_bPHI _c2007 |
||
| 520 | _aHotel Management | ||
| 650 | _aHotel Management | ||
| 942 | _cBOOKS | ||
| 999 |
_c35000 _d35000 |
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