TY  - DATA
AU  - Chaturvedi,P.D.
AU  - Chaturvedi,Mukesh
ED  - Safari Books Online.
TI  - Business communication: concepts, cases and applications 
T2  - Always Learning
SN  - 9788131718728
AV  - 658.45 CHP B. book
U1  - 658.45 CHP B. 
PY  - 2011///
CY  - New Delhi, India
PB  - Pearson
KW  - Business communication
N1  - DE
UR  - https://virtual.anu.edu.au/login/?url=https://www.safaribooksonline.com/library/view/title/9788131718728/?ar
ER  -