Blanchard Ken and Sheldon Bowles <br/><br/>
Raving Fans( A Revolutionary Approach to Customer Service)  English 

 - 1 
 - London  HarperCollins  2011 
 - 127p  Paperback 
<br/><br/><label>ISBN: </label>9780006530695 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Marketing Management--India
<br/><br/><label>Dewey Class. No.: </label>658.812  / BLK R