Peelon, E <br/><br/>
Customer Relationship Management 
by E Peelon 
 - New Delhi  Pearson  2009 
<br/><br/> ISBM 
<br/><br/><label>ISBN: </label>978-81-317-2540-5 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management