Haksever, C. <br/><br/>
Servics Management & Operations 
By  C. Haksever 
 - NULL 
 - NULL  Pearson education  2005 
 - NULL 
<br/><br/> ISBM 
<br/><br/><label>ISBN: </label>NULL 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Account