Haksever, Cengiz <br/><br/>
Service Management and Operations 
Cengiz Haksever 
 - 2ed 
 - NULL  Pearson education  2005 
 - 584p  pb 
<br/><br/> ISBM 
<br/><br/><label>ISBN: </label>NULL 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Account--C1889
<br/><br/><label>LC Class. No.: </label>658 HAC S 
<br/><br/><label>Dewey Class. No.: </label>658 HAC S