Klosterboer, L <br/><br/>
Implementing ITIL Change & Relase Managemebt 
By L Klosterboer 
 - New Delhi  Pearson Edu, New Delhi  2010 
<br/><br/> Engineering 
<br/><br/><label>ISBN: </label>81-3-172982-3 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Computer