Alexander, J A <br/><br/>
S-Business: Reinventing The Services Organization 
by J A Alexander 
 - New Delhi  Biztantra  2006 
<br/><br/> Engineering 
<br/><br/><label>ISBN: </label>81-7-722456-6 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Computer & IT